PostureFit has been discontinued
The PostureFit service (app and website) was permanently shut down on 28 July 2026. The app no longer works and new sign-ups are not possible. Thank you to everyone who used it.
Your account data is kept in a restricted-access archive only until 2 November 2026, and is then permanently deleted. Before that date you can request a copy or immediate deletion of your data by writing to dpo@plimlab.ch.
O PostureFit foi encerrado
O serviço PostureFit (app e site) foi encerrado definitivamente em 28 de julho de 2026. O app deixou de funcionar e não é possível criar novas contas.
Os dados das contas ficam guardados num arquivo de acesso restrito apenas até 2 de novembro de 2026 e depois são apagados definitivamente. Até essa data você pode pedir uma cópia ou a eliminação imediata dos seus dados por e-mail para dpo@plimlab.ch.
PostureFit ha sido cerrado
El servicio PostureFit (app y web) se cerró definitivamente el 28 de julio de 2026. La app ya no funciona y no es posible crear cuentas nuevas.
Los datos de las cuentas se conservan en un archivo de acceso restringido solo hasta el 2 de noviembre de 2026 y después se eliminan definitivamente. Hasta esa fecha puedes pedir una copia o la eliminación inmediata de tus datos escribiendo a dpo@plimlab.ch.
Privacy policy (service discontinued)
Applies to the former PostureFit service operated by pLim/lab. Last updated 3 October 2026.
What was stored while the service was active
| Category | What |
|---|---|
| Profile | Email, optional full name, age, height, goals, injuries, voice preference |
| Training | Aggregated session data: exercise, duration, score, repetition count |
| Chat | Coach conversations (messages and thread metadata) |
| Billing | Stripe customer ID and subscription status (no card numbers) |
| Apple Watch | Heart-rate samples from a paired watch, session-scoped |
Pose landmarks were processed entirely on your device and never reached our servers. We never stored raw camera video or images, per-frame pose coordinates, biometric identifiers or credit card numbers.
What happens to your data now
- No new data is collected: the app and website no longer accept logins or uploads.
- Existing account data (including heart-rate samples, which are health data) is kept only in a restricted-access archive until 2 November 2026, solely to answer access and deletion requests, and is then permanently deleted, including from backups.
- No data is sold or shared with third parties.
Your rights (GDPR / Swiss nLPD)
Until 2 November 2026 you can ask for access to, a copy of, or immediate erasure of your data. Write from the email address of your account to dpo@plimlab.ch. You also have the right to lodge a complaint with your data protection authority.
Contact
pLim/lab — data protection contact: dpo@plimlab.ch